- 24/7/365 Emergency Service
#1 Fire/Smoke Restoration Service in Colorado
WE OFFER RESIDENTIAL & COMMERCIAL SERVICES!
Seeing your property damaged by fire is a traumatic experience, but it is very important to get you and your family members out of the property immediately. Depending on severity of the fire loss please contact proper personnel to extinguish the fire as soon as possible. It is imperative to contact a professional fire restoration service like Property Craft to assist through the process of this fire loss. We will help assess the damage, assist with the documentation stage, and work directly with your insurance or with yourself throughout the process. Property Crafts IICRC certified professionals are trained to ensure that we can work through this process as seamless as possible!
Property Craft advises that we commence the cleaning of your home as soon as possible, smoke residue also known as “soot” is an acidic organic compound that could corrode or stain surfaces permanently if left untreated. Depending on severity we may also need to perform emergency board up services to protect the home from further damage protruding like weather, animals, or vandalism. Having professionals like Property Craft’s fire damage restoration crew on site will ensure that your home is properly cleaned and deodorized. If not done properly you may still experience smoke odor due to the smoke molecules that are still embedded in the affected material.
How does fire/smoke damage restoration work?
Schedule
Inspection
Customer Support Team will gather information and dispatch our team!
Provide
Estimate
We develop a sketch and/or estimate for the loss area.
Sign Work Authorization
We explain our scope of work with you and request an authorization to start the job.
Begin
Project
Our team starts the project and we ensure the all affiliated parties are informed throughout the process.
Final
Walkthrough
Once the project is to our standard, we walk you through the loss area to ensure you are satisfied.
Collect
Payment
We request a signature indicating a certification of satisfaction, and gather funds from the financing party (Insurance, Client, etc).
Schedule Inspection
Our Customer Support Team will gather information, coordinate inspection, and dispatch our team!
Provide Estimate
Upon arrival we develop a sketch and/or estimate for the loss area. Turnaround time of estimate is contingent on size and type of loss.
Sign Work Authorization
We converse with you to ensure all parties are in understanding of the situation and request an authorization to start the job.
Begin Project
Our team commences the project as efficient and safe as possible. We ensure the client is informed throughout the process.
Final Walkthrough
Once the project is done to our standard, we walk you through the loss area to ensure you are satisfied.
Collect Payment
We request a signature indicating a certification of satisfaction, and gather funds from the financing party (Insurance, Client, etc).
WE WORK WITH ALL INSURANCE CARRIERS!
What You Should Know
We utilize the latest infrared technology to help pin point the affected area of your property. It is vital to locate the source of the loss as well as knowing where the water has traveled. Our IR Camera not only saves us time but ensures that there is no other affected areas unknown to you. These quick reference points allows us to assess the loss without needing demolition.
We also utilize a moisture reading tool to allow us to understand the amount of moisture in specific material. This makes it easier for us to understand how much drying equipment is necessary to get the affected materials up to dry standard.
Our goal is always to salvage any affected contents that there may be. We will move any items that may require mitigating and work as fast as we can to protect your property. We also respect your privacy and ensure that we have appropriate permission to access areas that is necessary. It is your decision to gather some of your items prior to commencing work, please note that if we encounter illegal items or activities we are forced to alert the authorities. It is the homeowners responsibility to remove all items that they do not want us to see or handle, for any valuable items left onsite please notify our team and we will ensure to fill out a valuable content sheet.
Salvageable vs. Non-Salvageable
Salvageable – This specification includes items that have either been unaffected or can be cleaned and saved.
Non-Salvageable – This specification is designated in one of two ways. The first designation would be if an item is completely damaged and cannot repaired or cleaned (i.e physically burned or charred items). The second designation would be items that might be saved but require multiple processes to clean/repair, the carrier may determine that it would cost less to replace an item rather than pay for multiple attempts to clean.
Property Craft will ensure that all items are documented accordingly as well as provide a list for both the homeowner and carrier. We will bill for the time to generate the list and the time to input the list into an insurance approved format. As for rentals if you have tenants present and their contents have been damaged they can remove content themselves or Property Craft can remove content for an additional charge to the homeowner (Dependent on whether the tenant has Rental Insurance or not).
Here are a couple types of content that have been frequently asked about:
- Firearms: Your insurance may pay to have your firearms professionally cleaned and test fired.
- Antiques: Your insurance may pay to have your antique furniture restored to pre-loss condition.
- Clothing: Dry Cleaners can remove smoke odor or mold spores to save clothes and other soft goods.
Testimonials
REAL REVIEWS FROM REAL PEOPLE
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You guys are awesome!!! I felt so helpless and your staff made me feel like they cared. I can't thank you and your staff enough. All staff were very professional, considerate, and kind. This was one of my worst days ever and you guys literally rescued me . I also liked that staff explained what was being done. I would/and have recommended property craft to others. Five stars all the way. I would give you even more stars. THANK YOU, THANK YOU, THANK YOU 😀
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I work at a facility that needed Property craft to come to our rescue after a flood happened. Anthony and his crew did a great job every day they were here. They came in everyday with a great attitude and will to get the job done efficiently. Anthony was great to work with, he kept all of the details in line and always kept faculty updated with what he and his crew were doing. 10 out of 10!
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Pueblo Location:
1920 Jones Ave, Pueblo, CO 81008
Colorado Springs Location:
1757 S 8th St UNIT 206, Colorado Springs, CO 80905
Loveland/Ft. Collins Location:
2105 Maple Dr, Loveland, CO 80538
Greeley Location:
1612 1st St, Greeley, CO 80631
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